Alison Jones
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<img src='http://static1.shopify.com/s/files/1/0001/7707/files/HORSE.jpg' alt='' align='left' /></td><td><strong>Delivery</strong> <br />
We usually deliver orders within 7 days, please allow up to <br />
14 days during busy times.<br />
Our postage and packing charges, however large or small your <br />
order, are as follows:<br />
UK £2.50, <br />
EU £2.80, <br />
Rest of the world £3.00<br />
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If a product is out of stock then we will email you and give you an estimate of delivery. Our deadline for Christmas orders will be posted on the homepage.<br />
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<strong>Special Orders</strong> <br />
Some items of couture clothing and jewellery are produced to order, especially for you, and may therefore have a slightly longer delivery time. Just look for the sign on the product page for specific delivery information.<br />
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<img src='http://static0.shopify.com/s/files/1/0001/7707/files/spec_order_final2.jpg' alt='' /><br />
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<strong>Returns</strong><br />
Prince and Princess Petwear have high quality standards and we are sure that you will be happy with any purchase you place with us. However, in the unlikely event that you are not satisfied, we offer a 21-day, no questions asked, returns/exchange policy on all of our products.<br />
Please note that bespoke items such as Personalised Couture Clothing, or collars that have been adjusted using our Custom Fitting Service, are non returnable unless they are defective.<br />
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Products returned to us must be securely packaged, and in an unused, resalable condition, with any tags attached. We also recommend that you obtain proof of postage and use recorded delivery. Postage costs on returns are the customer’s responsibility. <br />
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If requested, a full refund will be given to the value of the goods, less any postages costs, usually within 7 days upon receipt of the returned goods. Defective products will either be exchanged at no extra cost to the customer or a full refund (including postage charges) will be given.<br />
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<p><br />
<strong>Exchanges</strong><br />
If you wish to exchange a non-faulty product (i.e. for a different style/size/colour) then postage will be re-charged at your rate. This fee can be paid by cheque, Postal Order, or banker’s draft (made payable to Prince & Princess Petwear), by PayPal (princesspetwear@tiscali.co.uk) or by credit or debit card <a href="http://www.princeprincesspets.co.uk/products/exchange-postage-fee">here</a><br />
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This does not affect your statutory rights. Your rights to return goods are protected under the EU Distance Selling Directive (<span class="caps">ENGLAND</span> <span class="caps">AND</span> <span class="caps">WALES</span>).</td><p></tr></table></p></p>
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2007-04-26T09:42:33+01:00
delivery
28109
2007-04-26T09:42:33+01:00
17707
Delivery & Returns
2009-12-31T10:55:49+00:00
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<p>
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<img src='http://static1.shopify.com/s/files/1/0001/7707/files/HORSE.jpg' alt='' align='left' />
</td><td>*Delivery*
We usually deliver orders within 7 days, please allow up to
14 days during busy times.
Our postage and packing charges, however large or small your
order, are as follows:
UK £2.50,
EU £2.80,
Rest of the world £3.00
If a product is out of stock then we will email you and give you an estimate of delivery. Our deadline for Christmas orders will be posted on the homepage.
<p>
*Special Orders*
Some items of couture clothing and jewellery are produced to order, especially for you, and may therefore have a slightly longer delivery time. Just look for the sign on the product page for specific delivery information.
<img src='http://static0.shopify.com/s/files/1/0001/7707/files/spec_order_final2.jpg' alt='' />
<p>
<p/>
*Returns*
Prince and Princess Petwear have high quality standards and we are sure that you will be happy with any purchase you place with us. However, in the unlikely event that you are not satisfied, we offer a 21-day, no questions asked, returns/exchange policy on all of our products.
Please note that bespoke items such as Personalised Couture Clothing, or collars that have been adjusted using our Custom Fitting Service, are non returnable unless they are defective.
<p>
Products returned to us must be securely packaged, and in an unused, resalable condition, with any tags attached. We also recommend that you obtain proof of postage and use recorded delivery. Postage costs on returns are the customer’s responsibility.
If requested, a full refund will be given to the value of the goods, less any postages costs, usually within 7 days upon receipt of the returned goods. Defective products will either be exchanged at no extra cost to the customer or a full refund (including postage charges) will be given.
<p>
*Exchanges*
If you wish to exchange a non-faulty product (i.e. for a different style/size/colour) then postage will be re-charged at your rate. This fee can be paid by cheque, Postal Order, or banker’s draft (made payable to Prince & Princess Petwear), by PayPal (princesspetwear@tiscali.co.uk) or by credit or debit card "here":http://www.princeprincesspets.co.uk/products/exchange-postage-fee
This does not affect your statutory rights. Your rights to return goods are protected under the EU Distance Selling Directive (ENGLAND AND WALES).
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